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As our name indicates, there are two aspects to Customer Returns Consulting. The first is understanding when, why, and under what circumstances your customer returns. The second, is to measure what sort of returns you are receiving from your customer base by identifying your loyalists and your detractors. By keeping your finger on the pulse of your customer, you will undoubtedly improve the efficiency of your operations, increase your customers' loyalty, and be rewarded by higher revenue and profits!

Sushi joint uses monkeys to beat recession...

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This is humorous, but it's not a joke. A Sushi joint in Tokyo has turned to monkey servers to save costs and beat the recession. (YouTube video below)

I work with food and beverage chains from the U.S. to Europe to Australia, and they are all facing the challenges of the economic downturn. Unfortunately, most do not have the option of using monkeys as servers to reduce their payroll to peanuts, or soybeans in this case.

We use a slightly different strategy...um, an extremely different strategy, but unlike the monkeys, our methods can be used by nearly any chain. First, we help our clients retain their current customers. And second, we increase the wallet share, spend, and referrals of their customers.

To learn more about our methods to beat the recession, click here. To learn more about the monkey method in downtime, watch the YouTube video below.

My suggestion? Use monkeys to make money during this recession. If you can't use monkeys, call me.

Feel free to contact me with any questions regarding our methods. I know very little about monkeys.



If you need to make more cash from your food and beverage units during the recession, I'm your huckleberry.

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